Survey Form

3. Quality of communications with staff (Professional attitude and behaviour)

4. Cargo handling (Safety / Security)

5. Quality of services/ technical support in meeting client's requirements

6. After sales service

7. Reliability & Efficacy in operations/ Management:

8. Error- free invoice and related documents

9. Infrastructure of the port (berths. yards, warehouses. distribution centres. and hinterland connection networks)

10. Digital Infrastructure of the Port